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SAP Certified Associate - Solution Architect - Customer Experience Sample Questions (Q31-Q36):

NEW QUESTION # 31
Which of the following statements apply to a Spartacus storefront in SAP Commerce Cloud?Note: There are 2 correct Answers to this question.

A. It is a JavaScript storefront for SAP Commerce Cloud.
B. It is part of the accelerator templates in SAP Commerce Cloud.
C. It is highly coupled with the platform.
D. It communicates with the platform only through REST APis.

Answer: A,D

NEW QUESTION # 32
What is the primary purpose of the accountld attribute in a group's schema in SAP Customer Data Platform?

A. To represent the highest quality and most recent cdpld of the group
B. To serve as the primary attribute for matching incoming event data to an existing group
C. To specify the parent entity in a relationship schema
D. To store the unique identifier for the group generated by the SAP CDP pipeline

Answer: B

Explanation:
Step 1: Overview of the accountId AttributeIn the SAP Customer Data Platform (CDP), theaccountIdattribute in a group's schema is pivotal for identifying and managing data relationships. It plays a fundamental role in ensuring that incoming event data is correctly matched to the appropriate group, which is essential for maintaining accurate and meaningful customer records.
Step 2: Primary Purpose of accountIdThe primary purpose of theaccountIdattribute is:
* Matching Incoming Data: The attribute acts as the key identifier to link incoming event data to an existing group within the SAP CDP.
* Ensuring Data Integrity: By matching data accurately, theaccountIdhelps maintain consistency in group definitions and prevents duplication or misalignment of information.
This ensures that customer data is organized and actionable for subsequent processes like segmentation, analysis, or engagement.
* Data Ingestion: When incoming event data flows into SAP CDP, it contains identifiers that are mapped to theaccountId.
* Schema Mapping: The group's schema pre-defines theaccountIdas a primary attribute, making it the focal point for matching operations.
* Match and Grouping: The system compares theaccountIdvalues of incoming data with existing group definitions in the database. If a match is found, the data is appended to thecorresponding group. If no match exists, the system might create a new group, depending on the configuration.
Step 3: How the Matching Works
* Flexibility in Schema Design: The schema can be tailored to incorporate additional attributes, but theaccountIdremains the central element for matching.
* Real-Time Updates: Changes in customer data linked to anaccountIdare reflected in real-time, ensuring that group information remains up-to-date.
* Compatibility with Other CDP Features: The use ofaccountIdintegrates seamlessly with other SAP CDP features like segmentation and orchestration, enabling a unified customer experience strategy.
Step 4: Supporting Features and Configuration
* SAP Help Portal: Comprehensive documentation on SAP Customer Data Platform is available athelp.
sap.com, specifically under the "SAP Customer Experience" and "Customer Data Platform" sections.
* OpenSAP Training: Relevant training courses like "SAP Customer Data Platform Implementation" onopen.sap.comprovide in-depth learning materials about the schema configurations and matching logic.
* SAP Customer Experience Architecture Guide: Available through SAP partner resources, this guide outlines best practices and detailed technical insights for implementing the SAP CDP, including schema attributes likeaccountId.
Step 5: References and Supporting Documentation

NEW QUESTION # 33
Which of the following are types of data contained in SAP S/4HANA Cloud? Note: There are 3 correct answers to this question.

A. Business
B. Configuration
C. Master
D. Organization
E. Transaction

Answer: B,C,E

Explanation:
Types of Data in SAP S/4HANA Cloud:
* Configuration Data (A):Customizable settings that define system behavior.
* Master Data (B):Core data entities such as customers, vendors, and materials.
* Transaction Data (C):Data generated from business transactions like sales orders or invoices.
Why Other Options Are Incorrect:
* Business Data (D):Not a specific classification of data.
* Organization Data (E):Managed under master data, not a separate type.
References:
* SAP S/4HANA Documentation: Data Classifications.

NEW QUESTION # 34
Which of the following are types of data contained in SAP S/4HANA Cloud? Note: There are 3 correct answers to this question.

A. Business
B. Configuration
C. Master
D. Organization
E. Transaction

Answer: B,C,E

NEW QUESTION # 35
When setting up profile views in SAP Customer Data Platform, why might an organization choose to maintain both the Unified Customer Profile and Contextual Profile views?
Note: There are 2 correct answers to this question.

A. To maintain different views using weaker and stronger identifiers respectively.
B. To reduce storage and operational costs by duplicating key customer data in both views.
C. To enhance the profile's visual appeal for end users.
D. To support both high-confidence and low-confidence data use cases within different business applications.

Answer: A,D

Explanation:
* Unified Customer Profile:
* Provides a complete and aggregated view of a customer based on strong identifiers like email, phone numbers, or account IDs.
* Contextual Profile:
* Focuses on specific contexts, using weaker identifiers such as session cookies or anonymous IDs.
Step 1: Importance of Unified and Contextual Profiles
* Weaker vs. Stronger Identifiers:
* Unified Profiles rely on strong, validated identifiers for precise customer insights.
* Contextual Profiles are better suited for scenarios where identifiers are incomplete or unverified.
* High-Confidence vs. Low-Confidence Use Cases:
* Unified Profiles are essential for high-confidence use cases like personalized marketing campaigns.
* Contextual Profiles allow organizations to address low-confidence situations, such as anonymous browsing or early-stage lead capture.
Step 2: Reasons for Maintaining Both Profiles
* SAP Help Portal: Find details under "SAP Customer Data Platform" documentation.
* Implementation Best Practices: Available through SAP partner resources and SAP Learning Hub.
References

NEW QUESTION # 36
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